Materiality Analysis

In accordance with its methodological practice, Cattolica updated its reflection on the so-called material topics which emerged from the stakeholder listening activity, i.e., the topics and issues which are particularly important, in terms of impact, from a social, environmental and economic viewpoint, so much so as to be a priority for the Group and its stakeholders.

In particular, the assessments of top management and executives following the consultation carried out in 2021 were updated and the results of the stakeholder engagement activities already described were incorporated into the analysis.

The 2021 materiality analysis and the matrix representing its graphical summary were examined by the Corporate Governance, Sustainability and Value Generation Committee, which expressed a favourable opinion on the overall analysis on 2 February 2022 and subsequently informed the Board of Directors.  

The material topics in the figure are the most important nonfinancial drivers for the Group and its stakeholders, a source of risks to be managed and opportunities to be seized, and priority references in the definition of sustainability strategies.

The “high materiality” topics are positioned in the area to the top right of the figure, as those to which the combined assessment of Cattolica and its stakeholders has attributed greater relative importance and which find greater space in the report: 

  1. Business ethics and transparency
  2. Customer satisfaction
  3. Product simplicity and transparency
  4. Health and safety of employees
  5. Employee development and management
  6. Customer satisfaction
  7. Data security
  8. Innovation and multichannel system
  9. Risk management
  10. Corporate Governance

A comparative look at the results of the 2020 materiality analysis confirms the high materiality cluster with some changes in their relative importance, among which the increased importance attributed to the topics “Excellence in accident management”, “Product simplicity and transparency” and “Health and safety of employees” stands out.